CPQ software: Configure, calculate and create quotations efficiently

Complex customer requirements, a wide range of product variants and short response times pose major challenges for sales. CPQ (Configure Price Quote) software helps companies to configure quotes efficiently, calculate them correctly and create them consistently - throughout the entire sales process.

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Your advantages with a CPQ solution

Efficient sales process

CPQ automates configuration, pricing and quotation generation.

Single Source of Truth

Central product, price and regulatory frameworks ensure consistent offers.

High scalability

Growing product and supply structures can be mapped efficiently.

From lead to customer

CPQ supports sales processes along the entire customer journey.

CPQ in use:
Configuration for sales, customers and partners

CPQ solutions go far beyond pure product configuration. They support sales organizations, customers and partners in selecting complex products efficiently, calculating prices correctly and creating quotes consistently - throughout the entire sales process. CPQ can be used flexibly along the entire customer journey in sales, directly with the customer as well as in the partner and dealer network.

CPQ in internal sales CPQ supports sales staff in configuring error-free quotations for complex and varied product portfolios. The reliable, rule-based price calculation automates quotation processes efficiently and error-free. chevron_right
CPQ for end customers In customer configuration, CPQ enables guided product selection and transparent pricing. Customers can configure products according to defined rules and receive a realistic offer basis. chevron_right
CPQ for partners and dealers CPQ supports partners and dealers with configuration and quotation creation based on centrally defined product and price rules. This ensures uniform supply standards across different sales channels. chevron_right

Our CPQ solution

CPQ + AIA® for an optimal customer journey

Reach the next level of agile and efficient sales with CAS Merlin CPQ. Whether digital sales processes, tailor-made and optimized quote creation or guided selling with the help of smart CPQ assistants − we get sales teams up and running. Discover our CPQ + AIA® solution.

CAS Merlin CPQ enables the rapid, error free configuration of variant rich products and services. Our solution has been designed with a modular structure, it adapts to your sales team's individual requirements. Regardless of the use case and industry, the CPQ + AIA® solution focuses on sales digitalization at all times.

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CAS Merlin CPQ in use at

AI-supported CPQ software for complex quotation processes

Thanks to intelligent, data-based functions, CAS Merlin CPQ supports your sales staff precisely where complexity arises. Based on historical offer, product and customer data, the system provides context-related recommendations, automatic product recommendations from previous orders and dynamic price suggestions including margin and discount logic. Integrated plausibility checks reduce configuration errors, while cross-selling and upselling potential becomes visible directly during the quotation creation process. New employees also benefit from a structured guided selling process that makes experience-based knowledge systematically accessible.

CAS Merlin CPQ consistently follows the principle of human-centered AIArtificial intelligence does not replace people in sales - it strengthens them. Routine activities are automated, complex decision bases are prepared transparently and specialist knowledge is made scalable. This gives your sales staff valuable time for the essentials: individual advice, strategic customer development and building long-term relationships. The quality of quotes increases, processes become more efficient - and people remain the central success factor in the sales process.

As a CPQ provider with AI expertise, we use artificial intelligence specifically where it creates measurable added value: to relieve your teams, master complex pricing and product logic and sustainably scale your quotation processes. The focus is not on technology, but on its concrete benefits in industrial sales - practical, responsible and consistently people-oriented.

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CPQ FAQ

Here you will find answers to frequently asked questions about CPQ software
You can find more CPQ knowledge in our Info Center.

What is CPQ?

CPQ stands for "Configure - Price - Quote" and describes a process with which an individually configured quote is created for a product with many variants. All the necessary options, prices and rules are automatically taken into account, resulting in an accurate, error-free quotation.

What are the advantages of CPQ software?

CPQ software helps companies to offer complex products or services efficiently, error-free and customized. It accelerates quotation and sales processes, ensures correct price and product configurations, supports guided selling and increases customer satisfaction and closing rates.

Further advantages:

  • Faster and more efficient quotation and sales processes

  • Error-free product configuration, price calculation and quotations

  • Guided selling for digital sales management

  • Automatic cross-selling and upselling detection

  • Customer self-configuration via advanced configurators

  • Centralized product knowledge for better familiarization

  • Higher customer satisfaction and closing rates

When should I use CPQ?

CPQ software is worthwhile if your company offers complex products, services or software, manages many variants or needs to create individual quotations. It is particularly useful for speeding up sales processes, avoiding errors in price and product configuration and making better use of cross-selling and upselling potential. CPQ also supports new employees through centralized knowledge and increases customer satisfaction through faster, accurate quotes.

How do I find the right CPQ system for my company?

You can find the right CPQ system by carefully examining both the software itself and the provider. A good CPQ provider has extensive experience, supports you competently during the introduction and use of the solution and is there to advise you in the long term. References and customer testimonials help you to assess whether the provider meets your requirements.

The quality of the software is just as important. A modern CPQ system should be intuitive to use, easy to integrate into CRM and ERP systems and offer central functions such as quotation configuration, guided selling, product visualization, CI-compliant quotation documents and integration into web stores and websites.

The combination of an experienced provider and a feature-rich, easy-to-use solution means you will find the CPQ system that optimally supports your sales.

What is the difference between CPQ and product configurator?

A product configurator enables customers or sales staff to select and visualize products with different options and variants. CPQ software goes beyond this: It combines product configuration with rule-based pricing and the automatic creation of consistent quotations. While a configurator simplifies product selection, CPQ ensures that quotations are correct, efficient and fully tailored to individual customer requirements.

Can I connect a CPQ system to other systems?

Yes, a CPQ system can usually be connected to other systems without any problems.

For example, modern CPQ solutions offer standardized interfaces that allow them to be seamlessly connected to CRM and ERP systems (such as Salesforce, SAP or Microsoft Dynamics). This allows data to be exchanged efficiently and processes to be mapped consistently.

For which industries is a CPQ system suitable?

Good CPQ software is suitable for companies in all industries that offer complex, variant-rich or customer-specific products and services. Industrial companies, mechanical engineering companies, medical technology manufacturers, IT and software providers, telecommunications companies, automotive companies and B2B dealers in particular benefit from the advantages of a CPQ system.

Powerful CPQ software adapts flexibly to the individual requirements of the respective industry. Tailored to individual customer requirements, it enables fast, error-free quotations and automated price and product configuration.

Do you have any questions?

We will be happy to advise you.

If you prefer to speak to someone our CPQ experts are available by telephone and would love to hear from you. You can also send us your questions, requests and suggestions using the contact form.

 

Sales Team
Tel: +49 721 9638-901

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